Privacy Policy

Last updated: March 2026

    NOLO is built around a simple principle: we collect as little data as possible. No email. No name. No browsing history. No profile. Just an anonymous ID that lives in your browser.
  

1. Who we are

NOLO is an AI assistant service operated independently. You can contact us at nolo.ai.app@gmail.com.

2. What data we collect

We collect the absolute minimum required to provide the service:

Anonymous user ID — a randomly generated code stored in your browser (localStorage). It has no connection to your identity. Example: nolo_abc123xyz
Usage counters — how many premium queries you have used today, stored server-side linked only to your anonymous ID
Subscription status — if you are a paid subscriber, your anonymous ID is linked to your Stripe customer record

3. What data we do NOT collect

Your name, email address, or any personal identifier
The content of your conversations — these never leave your browser
Your IP address (we do not log it)
Cookies or tracking pixels
Device fingerprints or behavioral analytics

4. Your conversation data

All chat history is stored exclusively in your browser's localStorage. It is never transmitted to our servers. If you clear your browser data, your history is permanently deleted. We have no access to it at any time.

5. Payments (Stripe)

If you subscribe to a paid plan, payments are processed by Stripe. We do not store your card details. Stripe may collect billing information as described in their own privacy policy at stripe.com/privacy. The only information we receive from Stripe is a confirmation that payment was completed, linked to your anonymous user ID.

6. Third-party AI providers

Your messages are sent to AI model providers (including Groq and associated model providers) to generate responses. These providers may retain messages according to their own data retention policies. We recommend reviewing the privacy policies of Groq (groq.com) and the respective model providers.

7. Data storage and security

The limited server-side data (anonymous ID, usage counters, subscription status) is stored in Supabase, a secure cloud database. No conversation content is ever stored server-side.

8. Your rights (GDPR)

As a user in the European Union, you have the right to access, correct, or delete any data associated with your anonymous ID. Since we do not collect personal data, there is effectively no personal profile to access or delete. If you want to remove your anonymous ID and usage data from our systems, contact us at nolo.ai.app@gmail.com and provide your user ID (visible in the app's pricing screen).

9. Changes to this policy

We may update this policy from time to time. Changes will be reflected by the "Last updated" date above. Continued use of NOLO after changes constitutes acceptance of the updated policy.